Liftline

Liftline — Privacy Policy

Last updated: February 6, 2026

1. Introduction

Liftline ("we," "our," or "us") operates a platform that connects skiers and snowboarders. This Privacy Policy explains what information we collect, how we use it, how we share it, and your choices regarding your information.

By using Liftline, you agree to the collection and use of information as described in this Privacy Policy.

2. Information We Collect

Information You Provide

When you create an account and use Liftline, you may provide the following information:

  • Account information: Phone number, email address (optional).
  • Profile information: Display name, birthdate, gender, bio, profile photos, skill level, sport preference, mindset, terrain preferences, home city/town, favorite resorts, and ski pass type.
  • Communications: Messages you send to other users through the Service.

Information Collected Automatically

When you use Liftline, we automatically collect certain information:

  • Location data: With your permission, we collect your precise geographic location using your device's location services. Location data is used to show you nearby users and to display your approximate distance to other users. You may disable location services at any time through your device settings, but this will limit core functionality of the Service.
  • Usage data: We collect information about how you interact with the Service, including pages viewed, features used, and timestamps of activity.
  • Device information: Device type, operating system, browser type, and screen resolution.
  • Log data: IP address, access times, and referring URLs.

Information from Third Parties

  • SMS verification: We use Twilio to verify your phone number during account creation. Twilio processes your phone number to deliver verification codes. Twilio's privacy policy governs their handling of this data.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain the Service.
  • Display your profile to other users, including your display name, age (calculated from your birthdate — your exact birthdate is never shown to other users), photos, and other profile information you provide.
  • Show your approximate distance from other users based on your location.
  • Facilitate messaging between users.
  • Determine and display your online status to other users.
  • Send you service-related communications (e.g., account verification, security alerts).
  • Monitor and analyze usage patterns to improve the Service.
  • Detect, prevent, and address technical issues, fraud, or abuse.

4. How Your Information Is Shared

With Other Users

The following information is visible to other Liftline users:

  • Display name
  • Age (not your exact birthdate)
  • Profile photos
  • Bio
  • Skill level, sport, mindset, and terrain preferences
  • Home city/town
  • Favorite resorts
  • Ski pass type
  • Approximate distance from the viewing user
  • Online status and last active time

The following information is not visible to other users:

  • Phone number
  • Email address
  • Exact birthdate
  • Precise geographic coordinates

With Service Providers

We share information with third-party service providers who assist us in operating the Service:

  • Supabase: Database hosting, authentication, and file storage. Supabase stores your account data, profile information, messages, and profile images.
  • Twilio: SMS verification. Twilio processes your phone number to deliver verification codes.
  • Vercel: Web hosting. Vercel processes requests to serve the application.

These providers are authorized to use your information only as necessary to provide services to us and are obligated to protect your information.

For Legal Reasons

We may disclose your information if required to do so by law or in response to valid legal process, such as a subpoena, court order, or government request.

In Connection with a Business Transfer

If Liftline is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Storage and Security

Your data is stored on servers operated by Supabase (database and file storage) and Vercel (application hosting), both located in the United States. We implement reasonable technical and organizational measures to protect your information, including encryption in transit (HTTPS) and row-level security policies on our database.

However, no method of electronic storage or transmission over the internet is 100% secure. We cannot guarantee the absolute security of your information.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. If you delete your account, we will delete your profile information, photos, and messages within a reasonable timeframe. Some information may be retained as required by law or for legitimate business purposes (e.g., fraud prevention, resolving disputes).

7. Your Rights and Choices

Account and Profile

  • You can update or correct your profile information at any time through the app.
  • You can delete your account through the app's settings. Account deletion removes your profile, photos, and messages.

Location

  • You can enable or disable location permissions at any time through your device settings.
  • Disabling location will prevent Liftline from showing your distance to other users and may limit other functionality.

Communications

  • You can manage push notification preferences through the app's settings and your device settings.

California Residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion of your personal information, and the right to opt out of the sale of your personal information. Liftline does not sell your personal information.

To exercise these rights, contact us at the email address listed below.

8. Children's Privacy

Liftline is not intended for anyone under the age of 18. We do not knowingly collect personal information from anyone under 18. If we learn that we have collected personal information from a user under 18, we will take steps to delete that information promptly.

9. International Users

Liftline is operated in the United States. If you are accessing the Service from outside the United States, please be aware that your information will be transferred to and processed in the United States, where data protection laws may differ from those in your country.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy within the app or by other reasonable means. Your continued use of the Service after changes are posted constitutes acceptance of the updated Privacy Policy.

11. Contact

If you have any questions about this Privacy Policy, please contact us at support@theliftline.app.